People in the grip of overwhelming emotions are typically ineffective. Consequently, one of the most essential components of success—by some accounts more important than academic intelligence—is emotional intelligence.
Emotional intelligence is the ability to manage one’s emotions and stay on course even when navigating life’s most challenging storms. Just as we are responsible for the quality of our outer life, we are responsible for the quality of our inner life as well. In fact, cognitive psychologists suggest that we can only perceive what is going on outside of us through the lens of what is going on inside of us. Our inner conversations create our interpretation of the events going on around us, and in this way, our thoughts actually create our “reality.”
People who are emotionally intelligent are skilled at controlling the content of their consciousness. This skill allows them to make wise choices, while others struggle merely to survive their emotional storms. When we assist participants to gain greater emotional intelligence, we empower them not only to be more effective in the pursuit of their dreams, but also to experience happiness, joy, and peace of mind on their journey.
At KTalk we are after Empowering you to . . .
- Take responsibility for the quality of your inner experience of life.
- Honor your emotions, seeing both pleasant and unpleasant emotions as important feedback for keeping you on course.
- More consciously choose the content of your consciousness, thinking and speaking more positively about yourself, others, and the world, thus creating an experience of greater optimism, joy, and happiness.
- Avoid emotional hijackings, thus persisting in the face of challenges and setbacks.
- Learn how to create more “flow” or peak experiences in your life.
- Improve relationships through empathy for and an understanding of the emotions of others.
- Postpone instant gratification for a later, greater reward.
+ Why should I attend?
Because EI is essentially about attitudes and feelings, it follows that if aspects of our EI change, then we change as people. It may be that you want you to develop your flexibility so you are more constructive about the changes taking place around you. If you improve your attitudes towards flexibility, this will also impact on other areas of your life. You may, for example, find yourself wanting to do different things at work, with your family, taking up a new sport, or trying out food that you wouldn’t have eaten before.
So, if through skilled facilitation and coaching, you develop your EI, it is not just one aspect in you that will improve. You will also experience changes at work, with your family and friends, at weekends, on holiday and in just about any situation you face.
+ Who should attend?
The Workshop Track
The Emotional Intelligence coaching workshop is approximately a 4-month program, consisting of 4 in-person experiential workshops.
+ Groundwork (2 days workshop)
Introduction, the first level of our track, is a 2 days workshop through out it you will realize that EI is not about lots of unclear, touchy-feely ideas that are fun to read about or experience in a training programme, but when you go back to real life, nothing really happens. You will realize that yes, developing your EI will take time, but when it happens it will lead to sustainable behavior changes that will improve the way you manage yourself and the way you work with others.
During those 2 days you will be in an exploration journey in your self, it will help you actually realize who you are, find your passions, desires and carvings.
+ Attitude (2 Days work shop)
Regard, It is hard to develop EI if you do not value yourself and others. These core attitudes underpin development in all aspects of EI.
1.Self-Regard: the degree to which you accept and value yourself.
How much do you value yourself as a person? Self-regard is about who you are, not what you do. All too often people develop conditions of worth to substitute for self-regard, focusing on what they achieve or own rather than who they are. If we like and accept ourselves it will have a positive impact on all situations.
2.Regard for Others: the degree to which you accept and value others as people, as distinct from liking or approving of what they may do.
How much do you value others as people, as distinct from what they do? How often do you find yourself making judgments of others based on your own values? It is perfectly acceptable to criticize other people’s behavior (as long as it is constructive criticism), but never acceptable to judge them as a person.
+ Feeling (2 days workshop)
Awareness, Self and Other Awareness is the foundation to developing EI. Our feelings tell us what we want, like and need so as to understand ourselves and other people.
1.Self-Awareness: the degree to which you are in touch with your body, your feelings and your intuitions.
How well do you listen to what your body is telling you? Hundreds of times a day our emotional brain communicates with us via feelings. People with low self- awareness often don’t notice this or learn from it.
2.Awareness of Others: the degree to which you are in touch with the feeling states of others.
How well tuned in are you to the feeling states of others? How well do you pick up on other people’s non-verbal cues telling you how they are feeling? Do you regularly show empathy towards others and really listen to what they are telling you?
+ Action (3 days workshop)
Self-Management is how we manage our thoughts, feelings and behavior in order to be personally effective.
1.Emotional Resilience: the degree to which you are able to pick yourself up and bounce back when things go badly for you.
How well do you bounce back when things go wrong? It is a fact that we will all experience negative things in our lives that will trigger negative emotions. This could range from your train being cancelled to being fired from your job or losing a close friend. Emotional resilience is about how effectively you recover from these situations, turning negative attitudes, thoughts and emotions into more positive ones.
2.Personal Power: the degree to which you believe that you are in charge of, and take responsibility for, your outcomes in life, rather than seeing yourself as the victim of circumstances and/or of other people.
How much do you take control of your life, seeing yourself as being responsible for your own actions? The opposite of personal power is to see yourself as a victim, always looking to blame other people or things for your failure to succeed.
3.Goal-Directedness: the degree to which your behavior is related to your own long-term goals.
How clear are you on your goals and how much do your attitudes, beliefs and actions support you by moving you towards these goals? Or do you regularly find yourself procrastinating, looking for excuses or spending time on things that will not help you to achieve your goals?
4.Flexibility: the degree to which you feel free to adapt your thinking and your behavior to match the changing situations of life.
Change is a fact of life. All of us will experience regular changes at work and at home. Flexibility is about how free you feel to adapt your thoughts, attitudes and behavior in times of change, seeing change as an opportunity for creating something new and better rather than resisting change and always trying to hold on to the way things used to be.
5.Invitation to Trust: the degree to which you invite the trust of others by being principled, reliable and consistent.
How much do you invite the trust of others by being consistent, true to your word and reliable? Or are you a person who regularly changes opinion just to be liked by those around you, or maybe you regularly fail to keep promises and say things you don’t really mean?
6.Balanced Outlook: A healthy balance is tending towards optimism, but being sure to check out your hopes against reality.
Do you have a tendency to be pessimistic, focusing on what’s wrong with things and highlighting problems rather than solutions? Do you always assume everything will be fine without taking the necessary action to make sure it is? Do you set unrealistic goals that you regularly fail to achieve?
Having a balanced outlook is about generally keeping a positive attitude about things but also being realistic and objective about the likelihood of things succeeding and turning out the way you want.
Relationship Management is how we manage our thoughts, feelings and behavior in our relationships in order to be interpersonally effective.
1.Personal Connectedness: The extent and ease to which you make significant connections with other people.
How well do you make significant connections with others by being open and honest about your true feelings? How easy do you find it to be honest with yourself about how you feel and then be prepared to communicate this appropriately to others?
2.Trust: A healthy balance is being ready to trust others, but only to the extent of simultaneously looking after yourself and your interests.
It is not good to totally trust all people all of the time, as this may lead to dis- appointment and allow others to take advantage of you. At the same time, the world would be a very lonely and negative place if you are always suspicious and never trust anyone in any situation. Emotionally intelligent trust lies somewhere in the middle, being carefully trusting of people, and remembering when it may be wise to keep things to yourself until that trust has been earned.
3.Emotional Expression: A healthy balance is being free to express your feelings, but also in control of whether, how and when to do so.
You will experience hundreds of different emotions every day. Emotions can change very quickly – one moment you may be feeling relaxed and happy, the next you might be angry because somebody drove into the back of your car. Do you bottle up your emotions during the day, believing it is not appropriate or right to show how you are feeling? Do you have no control filter at all, always allowing your emotions to burst out into your behavior, however inappropriate it may be?
Emotional expression is about choosing when to allow your emotions to show, feeling free to express your emotions, but also having enough control to select when and how you do this.
4.Conflict Handling: A healthy balance is to be assertive, standing up for your wants and needs, but staying calm and respecting the other while doing so.
Conflict is a fact of life. Every day you will experience conflicts, whether they are small things or more important. Do you regularly shy away from conflict, feeling uncomfortable and believing that all conflict is bad? Do you use humor or other avoidance techniques to prevent direct discussion about disagreements? Do you view conflict as a battle, where there is a winner and a loser and you want to be the winner? Do you often find yourself shouting, interrupting and not listening to others, determined to have things your way? Both of these extremes (passive and aggressive) are ineffective ways of managing conflict.
A healthy balance between these two approaches is being assertive; standing up for your own wants and needs while at the same time being prepared to listen to, understand and compromise with others.
5.Interdependence: A healthy balance in taking yourself and others into account.
Do you depend too much on others, worried about how successful you would be on your own? Do you link your own identity too much with those around you, finding false security in the fact you have successful friends or are married to a great partner? Do you believe that the only way to get something done properly is to do it yourself? Do you think working with others holds you back and that you are much better off doing things on your own?
Interdependence is about having healthy attitudes about working with others. While recognizing that you can be successful on your own, it is about truly believing that cooperating with others will lead to something more productive (having a 1+1 = 4 philosophy).
ESCI Assessment, Realization is a key aspect when it comes to changing a habit, an attitude or a behavior; actually it is a corner stone. At the end of our reflection journey we answer the out sought question How emotionally intelligent am I? ESCI - Emotional and Social Competency Inventory tool help individuals to assess their levels of emotional intelligence to be able to identify their areas of development and then work on a development plan so they can be translated into personal effectiveness and competitive advantage for their life and work.
ESCI is a 360-degree tool designed to assess the emotional and social competencies of individuals. The test is based on emotional competencies identified by Dr. Daniel Goleman & Dr. Richard Boyatzis.
The use of the ESCI is limited to accredited users who can demonstrate the ability to give accurate, comprehensive feedback to their clients, which we are at KTalk.Why ESCI?
Dr. Richard Boyatzis and Dr. Daniel Goleman effortless work has resulted in one of the most validated behavioral measures of emotional and social intelligence, based on hundreds of competency studies conducted throughout the world. It describes 12 competencies that differentiate outstanding performers from average performers. As it is behavioral, it enables us to assess, develop and coach you and embed this crucial capability within your value matrix.The ESCI process works as follows.
Participants nominate whom they would like to get feedback from. Participants and their nominees complete the surveys online and, once we have received all the feedback, we analyze the results and produce a feedback report. We can also create a team composite report that shows a group’s profile against the competencies.
Our clients particularly appreciate the verbatim comments section of the report, where respondents comment on a participant’s key strengths and areas for development. For many people this is the first real, confidential feedback they have received.