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POTC level 2 certification

Deep Practice. Scale Impact.

Advanced, practice-dense training to coach systems, navigate conflict and change, and hardwire new behaviours with outcome tracking that proves results.

AOTC Level 1
POTC level 2
COTC level 3
AOTC Level 1
POTC level 2
COTC level 3

Professional Organic Transformation Coach
(POTC) Level 2 Certification

Go deeper. Coach with professional range.

Within the OTC model where inner evolution meets outer impact Level 2 is the space we co-create for coaches to thrive and clients to transform: organic, powerful, purposeful. More than a certification path, it’s an invitation to expand your capacity as a coach, leader, and catalyst for meaningful change.

Grow bolder, truer, more effective.

This advanced journey sharpens presence, strengthens voice, and grounds practice in authenticity and skill equipping you to coach at a professional (PCC level) standard and to work confidently in complex, multi-stakeholder contexts. From current possibilities to future opportunities, the OTC Model (inner evolution → outer impact) turns inner clarity into sustained, measurable impact.

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Who It’s For

  • Internal coaches, HR/L&D, and OD practitioners building an in-house coaching bench to support leadership, culture, and change.
  • Leaders, facilitators, and change agents who coach in complex, multi-stakeholder environments and need methods that scale.
  • Team, agile, and systems coaches looking to integrate values→behaviours, decision forums, and ways-of-working into real delivery.
  • Consultants and transformation leads who want an evidence-led, ethics-anchored coaching approach tied to measurable outcomes
  • Practising coaches ready to deepen to a professional (PCC-level) standard expanding range, rigour, and impact. A requirement for Add-ON path certification
  • AOTC Level 1 (or equivalent) graduates seeking an advanced pathway anchored in the OTC model (inner evolution → outer impact). A requirement for Add-ON path certification only.

Typical Entry Profile

  • Commitment to recorded/observed sessions, reflective journalling, and between-session practice.
  • Alignment with the Code of Ethics, confidentiality, and informed-consent standards.
  • Prior foundational training (e.g., AOTC Level 1 or comparable coaching education). A requirement only for Add-ON path certification option 
  • An active coaching practice with the ability to bring live cases for observed feedback. A requirement for Add-ON path certification only
  • Functional proficiency in the programme language (English or Arabic)

If you’re passionate about coaching effectively and want to work with greater depth, confidence, and systemic impact, POTC Level 2 is built for you

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Programme Objectives

These objectives define POTC Level 2 at professional depth within the OTC model moving from Current Possibilities to Future Opportunities, and from roots to fruits. They translate OTC’s core principles; Individuation, Flow, Balance, and Crystallization into demonstrable capabilities you can apply confidently in complex, multi-stakeholder contexts and evidence through real outcomes.

  • Embedding the OTC model at professional depth apply OTC foundations consistently across individual, team, and organisational contexts using the OTC coaching cycle and Level 2 practices.
  • Demonstrate advanced coaching presence precision inquiry, reflective challenge, and calibrated use of self to a consistent PCC-level standard.
  • Work systemically contract with sponsors, manage triads, and hold team/organisational dynamics while safeguarding client autonomy.
  • Activate the four OTC principles Individuation, Flow, Balance, Crystallisation to convert inner clarity into visible outer impact.
  • Translating insight into adoption turns values and awareness into habits, agreements, and operating rhythms that stick.
  • Design end-to-end coaching arcs scope goals, sequence sessions, and close with clear outcomes, owners, and evidence.
  • Measure what matters define what “adopted” means by role/process; track usage • proficiency • behaviour frequency and link to KPIs (e.g., decision lead time, delivery reliability, engagement).
  • Hold ethics with confidence boundaries, consent, confidentiality, conflicts of interest, and appropriate referral in real-world scenarios.
  • Leverage observed practice & mentoring coach live/recorded sessions, receive time-stamped feedback, and iterate against a professional competency rubric.
  • Build a signature method & evidence pack articulate your OTC-aligned approach and compile artefacts (mentor letter, observation reports, recording reviews) that demonstrate capability and impact.

Together, these objectives ensure you leave Level 2 with range, rigour, and evidence: a repeatable OTC-aligned approach, measured behaviour change, and the confidence to coach professionally in real systems. The result is capability that moves the numbers, felt by people, proven in performance, and sustained over time.

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How You’ll Learn

A transformational, practice-first journey that blends rigorous skills training with real-world application. You’ll learn by doing, being observed, and iterating grounded in the OTC model and aligned with ICF Core Competencies.

Synchronous Instruction

Live, interactive classes turn OTC frameworks into usable protocols. Expect demos, case clinics, micro-lectures, and guided practice that translate directly into client work.

mentor coaching

Targeted 1:1 and group mentoring with strengths-based, competency-aligned feedforward. You’ll set a development plan, drill micro-skills (presence, contracting, inquiry, challenge), and track growth over cycles.

Partner Practise Lab sessions

Weekly labs in pairs/triads with rotating roles (coach/client/observer). Time-boxed drills, realistic scenarios, and rapid debriefs convert insight into reliable, on-demand skill.

Observed Coaching & Feedback

High-fidelity sessions with rubric-based observation. Receive calibrated feedback on language, timing, structure, and impact plus clear improvement loops you can measure.

Done-For-You Materials

Client-ready toolkits: session-contracting templates, values-to-strategy worksheets, session design canvases, conflict-transformation maps, prototyping sheets, and reflective journals.

Various Multimedia formats

Access live sessions and an on-demand library of short demo videos, annotated transcripts, audio practices, and printable checklists—available in English and/or Arabic.

You finish Level 2 as a confident, ethically grounded practitioner with a refined signature style, a portfolio of evidence (sessions, cases, and tools), and measurable gains across the ICF-aligned competencies—ready for advanced practice

Programme Outcomes

Graduates ready to coach at a professional (PCC-level) standard, using the OTC Model to convert inner evolution into measurable outer impact in complex, multi-stakeholder settings.

Capability (what you can do)

Impact (what changes for clients and systems)

  • Coach at depth: Advanced presence, precision inquiry, reflective challenge, and ethical judgement consistently.
  • Work systemically: Contract with sponsors, manage triads, and hold team/organisational dynamics without losing client autonomy.
  • Translate insight to adoption: Turn awareness into habits, agreements, and operating rhythms that stick.
  • Design end-to-end arcs: Scope, sequence, and close engagements with clear outcomes, owners, and evidence.
  • Lead transformative dialogue: Values, emotion, coherence → commitment → disciplined follow-through.
  • Decision velocity up; rework and escalations down.
  • Delivery reliability and quality up (on-time, first-time-right).
  • Engagement, psychological safety, and constructive conflict.
  • Adoption of new ways of working up (usage, proficiency, behaviour frequency).

Measurement (how outcomes are proven)

  • Define what “adopted” means by role/process and track usage • proficiency • frequency.
  • Link behaviour change to KPIs (e.g., decision lead time, delivery reliability, engagement/retention).
  • Re-measure at 90/180/360 days and report with a concise impact summary.

Evidence & Portfolio (what you leave with)

  • Observed-practice reports with time-stamped feedback against a professional rubric.
  • Mentor-coaching letter (1:1 and group) and competency progression summary.
  • Session recording reviews, reflective journals, and a client-safe case/close-out pack.
  • A clear signature method for your OTC-aligned coaching approach, artefacts, and measurement plan.

Bottom line: You finish with the range, rigour, and evidence to coach professionally, influence at system level, and move the numbers

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POTC Purpose & Path

Program Vision

Empower emerging professional coaches - anchored in the OTC model - to catalyse organic transformation from Current Possibilities to Future Opportunities. Coaches lead with presence, partnership, and purpose, translating inner evolution (values, awareness, integrity) into outer impact (behaviours, relationships, systems) that is ethical, humane, and sustainable from roots to fruits across individuals, teams, and organisations.

Program Goal

Provide a comprehensive Level 2 OTC pathway that advances foundational skill into professional-range practice. The programme deepens core competencies and a transformational mindset through practice-dense learning, observation with feedback, and mentoring, explicitly activating OTC’s principles Individuation, Flow, Balance, and Integration/Crystallisation. Graduates are prepared to coach confidently in complex contexts, convert insight into habits and agreements, and evidence change through visible adoption and real-world outcomes.

POTC Level 2 Certification

Program Language

English and/or Arabic  set per cohort or participant preference.

  • Live facilitation, materials, and assessments provided in the chosen language.
  • Bilingual options available (parallel streams or simultaneous interpretation).
  • Certificates and documentation can be issued in English, Arabic, or both.

Program prerequiste

  • Observation & feedback: Willingness to be coached/observed and submit recordings (with informed consent)
  • Time commitment: Capacity to attend live sessions and complete practice between classes
  • Language: Functional proficiency in the selected delivery language (English or Arabic)
  • Technology: Reliable internet, webcam, microphone, and a quiet space
  • Ethics & confidentiality: Agreement to the code of conduct, consent, and data-privacy standards
  • Foundational training: AOTC Level 1 (or equivalent coaching education). A requirement for Add-ON path certification
  • Possible Practice Activity: Ability to bring 2–3 live client cases for observed sessions. A requirement for Add-ON path certification

Recommended (helpful, not required): a current role/context to apply learning, and access to volunteer clients or an internal coaching pool.

Total Program Contact Hours 150

Synchronous training hours:

  • 100 hours of instructor-led training
  • 17 hours of mentoring

Asynchronous training hours:

  • 20 hours of documented coaching practice 
  • 13 hours of self study

ADD-On Program Contact Hours 75

Synchronous training hours:

  • 50 hours of instructor-led training
  • 10 hours of mentoring

Asynchronous training hours:

  • 10 hours of documented coaching practice 
  •  5 hours of self study

POTC Level 2 Modules

A Practice-Dense Journey:  From Roots to Fruits

POTC Level 2 deepens your craft within the OTC model where inner evolution meets outer impact. The curriculum is sequenced to build range, rigour, and results: live practice, time-stamped observation, structured reflection, and professional mentoring. You’ll work across individual, team, and organisational contexts, translating values and awareness into habits, agreements, and operating rhythms that move the numbers ethically and sustainably.

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Module 1

OTC Foundations

  • Adopt the OTC mindset: work with the OTC journey (roots → fruits) across single sessions and full coaching arcs; move from current possibilities to future opportunities with intention and discipline.
  • Apply the model & competencies: design, deliver, and debrief coaching at a consistent standard, clear contracting, purposeful inquiry, and outcomes you can evidence.
  • Coach across contexts: hold one-to-one, systemic, and organisational work with explicit roles, ethics, and observation-led improvement.

Module 2

OTC Principal of Individuation

  • Reveal organic parts: surface identity layers, strengths, protectors, and patterns that drive behaviour.
  • Regulate & align the system: stabilise state, organise attention, and restore coherence so sound choices are possible.
  • Reframe to serve organic truth: shift narratives and beliefs toward values-aligned options and healthy boundaries.
  • Reintegrate & rehearse: translate insight into actions, habits, and accountable follow-through; design simple practices clients can sustain.

Module 3

OTC Principal of Flow

  • Communicate to connect: deepen rapport with clear, human-centred dialogue and precise language.
  • Cultivate mindful presence: expand coaching range (support ↔ challenge, pace, stance) without losing empathy.
  • 360° vision & purpose: connect goals, values, and context; expose limiting beliefs; open new perspectives that unlock progress.

Module 4

OTC Principal of Balance

  • Balance and Channel energy: work skilfully with intensity, pace, and focus to keep sessions productive.
  • Organic empathy & compassion: pair care with courageous challenge to enable real movement.
  • Shift inner & outer space: adjust state and attention (inner) and environment, roles, interfaces (outer) to remove friction.

Module 5

OTC Crystallization

  • Align to purpose; design wholeness: integrate insights into everyday behaviours that endure.
  • Sustain flow & balance: embed leader routines and team agreements; make the right behaviours the easy default.
  • Accountability with integrity: set commitments, evidence progress, and craft strategy to crystallise, sustain, and scale impact across teams and systems.

Module 6

OTC Professional Mentoring

  • Coach with feedback: live/recorded sessions with time-stamped, competency-based observation.
  • Mentor coaching (1:1 & group): practise OTC methods + professional competencies & ethics; calibrate to reliable performance.
  • Build your evidence trail: recording reviews, reflective notes, and artefacts that demonstrate growth and readiness for professional practice.

By the end of Level 2 you’ll have a repeatable, OTC-aligned approach, a portfolio of observed practice, and the confidence to coach professionally in complex settings. The outcome is capability with evidence: deeper presence, sharper method, and measurable impact that lasts.

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